Privacy Policy
1. Introduction
This Privacy Policy explains what information the game "Six Gates: Jianghu Oath" and its website (collectively, the "Service") collect, why we collect it, how it is shared, and your choices and rights. The Service is provided by DNG Interactive ("we", "us", "our"), with its principal place of business at K39/11A Nguyễn Nhàn, Cẩm Lệ District, Da Nang, Vietnam. By using the Service you agree to the practices described in this policy. This policy applies to all users and is provided in accordance with Google Play's data-safety and privacy requirements.
2. No User Account Required
The game does not require users to create or sign in to a user account. There is no registration, no username and password, no email address, and no Google, Facebook or other social-media sign-in. You open the game and start playing immediately.
Because no user account exists, the Service does not provide account deletion or account recovery features. See Section 13 below for how you can request deletion of your data.
3. Anonymous, Installation-Based Player Identity
When you install the game, it creates an anonymous installation identifier— a randomly generated unique code stored on your device. This identifier does not contain your name, email address or phone number, and it is not a user account.
When you launch the game, this installation identifier and a device-derived identifier are used to automatically connect you to the game server. The server then assigns you aplayer ID and, when you create a character, a character ID. Your game progress is saved under these anonymous identifiers so that you can continue playing on the same installation.
Because identity is tied to the installation and device, re-installing the app or changing devices may result in a new installation identifier and loss of access to previously created characters.
4. Information We Collect
We collect the following categories of information to operate the Service:
- Device and installation identifiers: the anonymous installation identifier described above, a device identifier (Android ID), and the platform account name automatically derived from your device. These are used to identify you as a returning player and to prevent cheating and abuse.
- Device and technical information: operating system, app version, language, game server, and network connection information needed to provide the Service.
- IP address: your IP address is visible to our servers when you connect and is stored with your login records and, for messages sent through in-game chat, with those messages.
- Gameplay data: character data, level, progress, inventory, currency, rankings, activity history, and records of in-game actions.
- Financial data (in-app purchases): purchase records, order identifiers, transaction identifiers and status needed to deliver purchased items. We do not store your full payment card details; payments are processed by Google Play, not by us.
- Chat messages: messages you send through in-game chat, along with your character ID and the time of the message.
- Photos (optional): if you choose to set a character avatar using your camera or photo gallery, the selected photo is uploaded to our servers to display your avatar.
- Push notification tokens: if you allow notifications, a device token used to send you notifications (for example, in-game events and maintenance notices).
- Diagnostic data: crash and error logs, which may include device identifiers, your player and character identifiers, and character name.
- Website data: when you visit our website, our servers may collect basic technical information such as your IP address, browser type and the pages you visit.
5. How We Use Information
We use the information we collect to:
- create and load your anonymous player and character, and save your game progress;
- operate game features such as chat, social features, rankings and events;
- deliver in-app purchases made through Google Play;
- send push notifications you have opted into;
- display your avatar using photos you upload;
- analyze usage to improve the game (see Section 6);
- detect and prevent cheating, fraud and abuse (for example, banning abusive players or devices);
- provide customer support; and
- comply with legal obligations.
6. Analytics and Diagnostics
We operate our own analytics and diagnostic systems, which are managed by us and hosted by our infrastructure providers:
- Analytics: we collect in-game events (such as character creation, level up, entering the game and completing purchases) together with the anonymous installation identifier and character ID, to understand how players use the game and improve it.
- Diagnostics: we collect crash and error reports to detect and fix technical problems.
We do not use any third-party advertising or attribution SDKs, and we do not display third-party advertisements in the game.
7. Third-Party Services
The Service relies on the following third parties, each of which processes data under its own privacy policy:
- Google Play — distribution of the app and processing of in-app purchases. Payments are handled by Google Play; we receive transaction details needed to deliver purchased items.
- Google Firebase Cloud Messaging — delivery of push notifications. Google processes the device token needed to route notifications.
- Hosting and infrastructure providers — operate the game servers, the website and the database.
- Facebook SDK — the app binary includes the Facebook SDK library. The SDK is not configured (no Facebook App ID) and is not activated by our app; it is not used for advertising, analytics or any data collection. The library declares the Android advertising ID permission in the app manifest, but our app does not read or use the advertising ID.
We do not sell your personal information. We may disclose information where required by law or to protect our rights, safety, or the rights of others.
8. Data Sharing
We share information only as needed to operate the Service:
- with Google Play to process purchases;
- with Google Firebase Cloud Messaging to deliver push notifications;
- with hosting and infrastructure providers that store and process data on our behalf; and
- with authorities or other parties when required by law or to protect legal rights and safety.
We do not sell, rent or trade your information.
9. Data Retention
We keep your data as long as needed to provide the Service, including while your player or character remains active, and to meet legal, tax and anti-fraud requirements. Some data is automatically removed after a period of time as part of normal operation, for example game mail is automatically deleted after a limited period of time, and characters deleted in the game are removed after a short delay. Database backups are kept for a limited period of time. Purchase records are kept as required for tax and accounting purposes.
10. Data Security
We take reasonable technical and organizational measures to protect the information we hold, including access controls on our servers and databases, signed communication between the game client and the game servers, and HTTPS for the website and for communication with Google services. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Children's Privacy
The Service is not directed to children under the age of 13 (or the higher minimum age required in your jurisdiction). We do not knowingly collect information from children under that age. If you believe a child has provided us with information, contact us [email protected] and we will take steps to delete it.
12. International Data Transfers
Our game servers, database and related infrastructure are located in Singapore. Your information may also be processed in countries other than your own where our service providers are located (for example, Google services). By using the Service you consent to such transfers. We take steps to apply appropriate safeguards as required by applicable law.
13. Your Choices and Data Deletion Requests
Push notifications: you can disable push notifications at any time in your device settings or in the game.
In-game character deletion: you can delete a character from the character selection screen. The character is removed after a short delay.
Deletion of your data: because the Service does not use user accounts, there is no account deletion feature. If you want your player data and associated information deleted, contact us at [email protected] with your player or character identifier, and we will delete or anonymize the data we hold about you, except where we must keep it for legal, tax or anti-fraud purposes. We will process your request within the time required by applicable law.
14. Your Legal Rights
Depending on your jurisdiction (for example, under the GDPR or the California Consumer Privacy Act), you may have rights to access, correct, delete or port your information, and to object to or restrict its processing. To exercise any of these rights, contact us [email protected]. We will respond within the time required by applicable law.
15. Changes to This Policy
We may update this policy from time to time to reflect changes in the Service or legal requirements. We will post the revised version on this page with an updated date. Significant changes will be communicated in-game or by other appropriate means.
16. Contact
If you have questions about this policy or wish to exercise your rights, contact us at:[email protected]
DNG Interactive
K39/11A Nguyễn Nhàn, Cẩm Lệ District, Da Nang, Vietnam